Exchange Policy

Safora Exchange Policy

At Safora, we ensure that all bags are thoroughly checked before shipping to maintain our quality standards. However, if you receive a damaged or faulty item, you can request an exchange by contacting our customer care at +92 320 8359385

Exchange Terms:

• Exchange requests must be made within 3 days of delivery. Requests beyond this period will not be accepted.
• Exchanges are subject to product availability.
• The exchange process does not cover shipping charges—only the product value will be adjusted via bank transfer.
• If an item is exchanged, the customer will be responsible for an additional Rs.199 delivery fee for the new order.

For any concerns or assistance, feel free to reach out to our customer support team. Your satisfaction is our priority!